4runner Privacy Policy – User Personal Data Protection
This Privacy Policy explains in detail how 4runner collects, uses, stores, and protects the personal information of Malaysian users. Please read it carefully before using our platform.
Information We Collect from Users
When you register and use the 4runner platform, we collect several categories of information to ensure our services run smoothly and securely for all Malaysian users.
Account & Identity Information
- Your full name, email address, and phone number as provided during registration.
- Date of birth for age verification purposes (minimum age requirement: 18 years).
- A copy of your identification document when required for identity verification.
Device & Browser Information
- IP address, device type, operating system, and web browser version.
- Approximate location data derived from IP address to meet compliance requirements.
- Session information including login time, pages visited, and duration of use.
Payment Information in MYR
- Transaction details for deposits and withdrawals in Malaysian Ringgit (MYR).
- Bank name and account number used for transfers via FPX or DuitNow.
- Full payment card details are not stored on our servers — only the data required for transaction records is retained.
- Full credit card details (CVV/full card number)
- Biometric data
- Your social media information without your consent
- The content of your private communications
How Your Information Is Used
Securely and accurately handles registration, login, deposits, withdrawals, and all core account functions on 4runner.
Detecting and preventing fraudulent activity, multi-account usage, and unauthorised access to user accounts.
Enabling the 4runner support team to handle enquiries, resolve transaction issues, and respond to complaints promptly and accurately.
Analysing aggregated usage patterns (not individual behaviour) to improve platform experience, load speeds, and mobile navigation.
Use of Cookies and Tracking Technologies
The 4runner platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly.
Types of Cookies Used
- Session Cookies: Keeps you logged in during an active session. This cookie is automatically deleted when you close your browser.
- Preference Cookies: Saving your preferences such as display language and specific display format settings.
- Analytics Cookies: Collects anonymised usage data to help us understand how users interact with the platform — without identifying any individual.
- Security Cookies: Used to detect suspicious login attempts and protect accounts from unauthorised access.
You can manage cookie settings through your web browser preferences. However, disabling all cookies may affect certain features on the 4runner platform.
Data Storage, Security & Third-Party Sharing
Storage & Security
All 4runner user data is stored on secured servers protected with industry-standard encryption. Access to this data is strictly limited to authorised personnel on a need-to-know basis.
Financial transaction data in MYR (RM) is retained for the period required by applicable legal and financial compliance obligations. Once the retention period ends, data will be securely deleted or anonymised.
In the unlikely event of a data breach, 4runner will take immediate steps to contain the incident and notify affected users within a reasonable timeframe.
Third-Party Sharing
4runner does not sell, rent, or trade users' personal data to any third party for advertising or marketing purposes. However, we may share necessary information in the following circumstances:
- Payment processors: Transaction details required to process deposits and withdrawals in MYR via FPX or DuitNow.
- Legal requirements: When required by a competent authority through a court order or valid legal process.
- Technical service providers: Parties that assist in operating our platform infrastructure, bound by strict confidentiality agreements.
User Rights, Policy Updates & How to Contact Us
You have the right to request a copy of the personal data we hold about you. This request can be submitted via the account settings section or by emailing our support team.
If any information we hold is inaccurate or outdated, you have the right to request a correction. Log in to your account or contact 4runner support to update your details.
You may request account closure and deletion of your personal data, subject to mandatory data retention requirements for financial records and legal compliance.
Changes to This Privacy Policy
4runner reserves the right to amend this Privacy Policy at any time to reflect changes in data practices, legal requirements, or platform improvements. Any material changes will be published on this website with a clear effective date. Continued use of the platform after changes are published constitutes acceptance of the updated policy. Users are encouraged to check this page periodically to stay informed.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how 4runner handles your personal data, please get in touch with us:
Email: [email protected]
Our team is available 24/7 to help. You can also refer to the FAQ for more information on account privacy and security.
Still Have Questions About Your Data Privacy?
Check our FAQ section or log in to manage your 4runner account privacy settings directly.